Integrity Auto care has been serving North Snohomish County full-time since 2001. Growing and getting busier with each passing year. "I like to think of it as Arlington's best kept secret", says owner and technician Jeff Snyder. "It's amazing to me how busy a little shop in the woods can be!" says Jeff. He follows up with, " I have significant advertising expenses in various forms, but none of it even comes close to the return I get from word-of-mouth referrals". " In a small town, word-of-mouth will make you or break you, and I have been truly blessed as a result of very satisfied customers".

Integrity Auto Care is located in a rural setting approximately 4 miles Southeast of Downtown Arlington on the Burn road. Jeff is the primary technician and the guy you talk to when you call to set up an appointment. He is an ASE certified master technician with over 25 years experience with all areas of the car and light truck. Jeff says, "this is like the Fred Meyers of auto repair, it's all covered". General Motors vehicles are the specialty here, but all makes and models are serviced with knowledge and accuracy. "We try really hard to fully understand every aspect of the customers concern, and will even ask to have the problem demonstrated, which may include a drive if necessary, because we want to make sure the symptom we see, is the same one you see. We want to make sure it's fixed right the first time!" says Jeff. "Which is also why our customers become repeat customers, and bring their friends and family into the loop as well!"

First time customers, seniors, and teachers all enjoy a 10% discount on most services and repairs. Mention this when you bring in your vehicle for service. When you refer a person to Integrity Auto Care, this will get you a 5% discount on your next visit, as well as 10% discount for them! Make sure your referral tells us who sent them!

When your vehicle is here, and after the concern is diagnosed, an estimate will be made for the repairs needed. You will always be contacted and we will discuss the nature and the cost of the repairs in a way that is understandable to even those who describe themselves as car-illiterate. The old parts (if any) will be available for your inspection if requested. Jeff says that "he wants everybody to feel comfortable knowing that they didn't become an auto repair shop statistic because of the few shops out there that practice unethical operations". We provide top quality service and repairs, using top quality parts, like AC Delco, Motorcraft, and many others that meet or exceed the original equipment specifications. Warranty of 12 months or 12,000 miles are included on every repair unless otherwise stated.

"I have found that everyone seems to like the fact that they get to talk to the guy that worked on their vehicle It adds sense of connection that is rarely seen in the auto repair industry" Jeff says. "All of our customers vehicle records of repairs at this shop are stored here, so we can easily create a managed maintenance program for your vehicle, by notifying you by e-mail, phone, or mail when a service may be due." I have found customers like that" says Jeff, many people have hectic schedules and find it hard to juggle auto maintenance too".

Integrity Auto care is proud to have a spotless record with the Better Business Bureau, as well as an exemplary level of customer satisfaction. Call for an appointment today and find out for yourself!

Statements and commments are soley the opinion of the interviewer
Interviewed by: Chris Rohr Proadign Marketing
www.northsnohomish.com
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